david8429's profile

55 Messages

 • 

1.2K Points

Tuesday, March 7th, 2023

SENDING EMAILS TO GMAIL ACCOUNTS

Hi,

I am experiencing an ever increasing problem when sending an email (via Roundcube) to Gmail accounts.

I've come across this article from Google about this but can not understand what to do - https://support.google.com/mail/answer/81126#authentication

Is this something that can be 'fixed' from your end or can you please advise what I need to do.

The message received when trying to send these emails is as follows:

-----Original Message-----
From: Mail Delivery System < Mailer-Daemon@eigbox.net>
Sent: Monday, 6 March 2023 12:24 PM
To:  info@lehanecc.com
Subject: Mail delivery failed: returning message to sender

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

   raymondwilkins92@gmail.com
    host gmail-smtp-in.l.google.com [142.250.102.26]
    SMTP error from remote mail server after pipelined end of data:
    550-5.7.26 This message does not pass authentication checks (SPF and
DKIM both
    550-5.7.26 do not pass). SPF check for [lehanecc.com] does not pass with
ip:
    550-5.7.26 [66.96.184.10].To best protect our users from spam, the
message has
    550-5.7.26 been blocked. Please visit
    550-5.7.26   https://support.google.com/mail/answer/81126#authentication
for more
    550 5.7.26 information.
g17-20020a170906521100b008b17ed96947si8444760ejm.922 - gsmtp
Reporting-MTA: dns; bosmailout10.eigbox.net

Action: failed
Final-Recipient: rfc822; raymondwilkins92@gmail.com
Status: 5.0.0
Remote-MTA: dns; gmail-smtp-in.l.google.com
Remote-MTA: X-ip; [142.250.102.26]
X-Remote-MTA-smtp-greeting: X-str; 220 mx.google.com ESMTP g17-20020a170906521100b008b17ed96947si8444760ejm.922 - gsmtp
X-Remote-MTA-helo-response: X-str; 250-mx.google.com at your service, [66.96.184.10]
X-Exim-Diagnostic: X-str; SMTP error from remote mail server after pipelined end of data: 550-5.7.26 This message does not pass authentication checks (SPF and DKIM both\n550-5.7.26 do not pass). SPF check for [lehanecc.com] does not pass with ip:\n550-5.7.26 [66.96.184.10].To best protect our users from spam, the message has\n550-5.7.26 been blocked. Please visit\n550-5.7.26   https://support.google.com/mail/answer/81126#authentication for more\n550 5.7.26 information. g17-20020a170906521100b008b17ed96947si8444760ejm.922 - gsmtp
Diagnostic-Code: smtp; 550-5.7.26 This message does not pass authentication checks (SPF and DKIM both
 550-5.7.26 do not pass). SPF check for [lehanecc.com] does not pass with ip:
 550-5.7.26 [66.96.184.10].To best protect our users from spam, the message has
 550-5.7.26 been blocked. Please visit
 550-5.7.26   https://support.google.com/mail/answer/81126#authentication for more
 550 5.7.26 information. g17-20020a170906521100b008b17ed96947si8444760ejm.922 - gsmtp
Return-path: < info@lehanecc.com>
Received: from bosmailscan01.eigbox.net ([10.20.15.1])
    by bosmailout10.eigbox.net with esmtp (Exim)
    id 1pYzZw-00067f-Er
    for  raymondwilkins92@gmail.com; Sun, 05 Mar 2023 20:23:52 -0500
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;
    d=lehanecc.com; s=dkim; h=Sender:Content-Transfer-Encoding:Content-Type:
    MIME-Version:Message-ID:Date:Subject:In-Reply-To:References:To:From:Reply-To:
    Cc:Content-ID:Content-Description:Resent-Date:Resent-From:Resent-Sender:
    Resent-To:Resent-Cc:Resent-Message-ID:List-Id:List-Help:List-Unsubscribe:
    List-Subscribe:List-Post:List-Owner:List-Archive;
    bh=od+a/6Nzg4si7l/oH0O16SSqgpPWwsr6L/sFh+XZ30w=; b=ADBh+qqFScAPVuofABlj8l5pLg
    +QcSVhVV2WOtSrSW2uElxI0kYp4tBEcLO3HQArzwH8TGbcFzNTnJFyz9J6VjVTDSbzQbi01++h/QD
    K4GaFHU5HTl3A1cEjyPH/18kIkOE+1OUZGEvuDqp0V2ofCtWa7Xr4ib5o2ExYj7vENcwNY0iytu2E
    Xw/tyKhD6VkpFPDAz9zoZEN+NAxAVAogaifDXry4UTh/ezxFZ0pDJm38pG1PYNbjk8Y1G0T0NZ6cb
    71e72YxY1t4eGA8IuQYqFiSD7ac6085TGZFd7VAFjNeYDDKFrZM6kzZFUzgAiANqMMJ3MrGOk/Tdq
    B+/s1ETg==;
Received: from [10.115.3.32] (helo=bosimpout12)
    by bosmailscan01.eigbox.net with esmtp (Exim)
    id 1pYzZw-0001YZ-6F
    for  raymondwilkins92@gmail.com; Sun, 05 Mar 2023 20:23:52 -0500
Received: from bosauthsmtp10.yourhostingaccount.com ([10.20.18.10])
    by bosimpout12 with
    id UpPp290020D2CUy01pPsA3; Sun, 05 Mar 2023 20:23:52 -0500
X-Authority-Analysis: v=2.3 cv=d4VuNSrE c=1 sm=1 tr=0
 a=Kpo39fPXdbgqDwiI3/AEUA==:117 a=c2iGS7z/JdyOn0VTSAKqaw==:17
 a=IkcTkHD0fZMA:10 a=k__wU0fu6RkA:10 a=uzVEp8LVAAAA:8 a=oQNPceT3AAAA:8
 a=pGLkceISAAAA:8 a=KYE-oQecIDqF_Qf62fcA:9 a=QEXdDO2ut3YA:10
 a=tSlHBG97WkBLrPZaX_b6:22 a=1UkJz78znf8ODecueQuL:22
Received: from [43.248.53.155] (port=53123 helo=DESKTOPB4FEA65)
    by bosauthsmtp10.eigbox.net with esmtpa (Exim)
    id 1pYzZs-0002rz-9j
    for  raymondwilkins92@gmail.com; Sun, 05 Mar 2023 20:23:48 -0500
From: < info@lehanecc.com>
To: "'Raymond Wilkins'" < raymondwilkins92@gmail.com>
References: < F5BBEF49-7B90-4DA6-8B27-848AD6719D1B@gmail.com>
In-Reply-To: < F5BBEF49-7B90-4DA6-8B27-848AD6719D1B@gmail.com>
Subject: RE: Rhyscorp 1800d Lehan 7100 Clutch
Date: Mon, 6 Mar 2023 12:23:43 +1100
Message-ID: < !&!AAAAAAAAAAAuAAAAAAAAAPS97VT66TxLjsY6O/Lj1XsBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAC2HaJ4LtvcT5CscM1IJ7gQAQAAAAA=@lehanecc.com>
MIME-Version: 1.0
Content-Type: text/plain;
    charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQKHvBE/jX/O/RgLdxBKCBPi7SEZoa2QG79g
Content-Language: en-au
Disposition-Notification-To: < info@lehanecc.com>
X-EN-UserInfo: 4ba0a6c9bb0b1199a44e5c42446201dc:931c98230c6409dcc37fa7e93b490c27
X-EN-AuthUser:  info@lehanecc.com
Sender:  < info@lehanecc.com>
X-EN-OrigIP: 43.248.53.155
X-EN-OrigHost: unknown
X-EN-Class: impinc

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Brand User

11.4K Messages

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148.7K Points

3 years ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

18 Messages

 • 

628 Points

@elyzabethv​ I'm having the same issue with gmail addresses, my biz domain is most important to fix: lawnsofthewest.com but also use getubig.com for personal emails 

Brand User

11.4K Messages

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148.7K Points

I've updated the records for both domains. 

55 Messages

 • 

1.2K Points

3 years ago

The problem appears sorted for gmail accounts but still experiencing problems with hotmail account.

Brand User

11.4K Messages

 • 

148.7K Points

Sometimes, on shared hosting where many customers use the same email servers, they get detected as contributing to spam and unnecessarily get blacklisted by a few recipient email servers and RBLs. We do have a system in place that monitors our mailout server IPs for their reputation at RBLs that sends out reports periodically. Our Network Operations team rotates the blocked IPs automatically and that should resolve any blocks our servers may have, given time. We do recommend trying to resend the bounced emails.
Additionally, we have already informed our engineering team regarding this issue and our engineers are working towards a fix on increasing the reputation. I'm afraid we do not have an ETA on this. We appreciate your patience while we resolve this issue.