Roundcube wiped out all of my emails!

I forwarded my email to another account, when I logged back into my roundcube email, all of my emails were gone! These are extremely valuable emails from my clients. THEY MUST BE RECOVERED! Don't you think you should warn if you are going to wipe out emails?

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Responses

elyzabethv

9.6K Messages

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133.1K Points

7 months ago

Hello,

Are you able to call in regarding this? 1-800-710-1998

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call_me_ozz

90 Messages

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4K Points

@elyzabethv

Doing that now

7 months ago

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call_me_ozz

90 Messages

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4K Points

@elyzabethv

That was pointless. Supposedly I deleted all of my emails and Homestead wants to charge me $50 to recover them!

7 months ago

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call_me_ozz

90 Messages

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4K Points

@elyzabethv Let it be known I just replicated the issue and video recorded it and can prove this is a Roundcube issue, not user error.

7 months ago

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elyzabethv

9.6K Messages

•

133.1K Points

Per the notes on your account, it looks like they agreed to waive the fee for this service.

7 months ago

0

call_me_ozz

Roundcube wiped out all of my emails!

elyzabethv

call_me_ozz

call_me_ozz

call_me_ozz

elyzabethv

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