30 Messages
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400 Points
email issues
My computer crashed and I got a new computer, and loaded the 2019 outlook back onto it. When I added the email to download, it is now syncing with the webmail, including adding all my folders and adding back all the emails I've saved to my desktop. I don't want them to stay in the webmail. How do I fix this? this wasn't happening on my old system.
lori8469
30 Messages
•
400 Points
3 years ago
Because this is happening, my webmail is at 100%. I have deleted many many old emails but when i empty the trash and go back to the inbox, it's back to 100%. I think it's because of the syncing.
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elyzabethv
11.4K Messages
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148.7K Points
3 years ago
Hello,
Unfortunately, you will probably just have to manually remove them again from Webmail. We don't have a way to undo this syncing to an email client from our end.
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lori8469
30 Messages
•
400 Points
3 years ago
If I undo it in the webmail, it also does that in my outlook. I want my Outlook to save all my folders and older emails. I DON"T want them to remain on the webmail server. How to fix that please??
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