Email client fails

I haven't been able to connect to my email using my email client in 2 days now. I have 2 domains and neither email is working. Client reports Untrusted, domain not in certificate (imap) for both of my domains.

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T

terry4096

18 Messages

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270 Points

1 day ago

Must be something wrong with servers. I haven't been able to connect to my email using my email client in 2 days now. I have 2 domains and neither email is working.

Note: This comment was created from a merged conversation originally titled Cannot fetch email

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T

terry4096

18 Messages

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270 Points

Client reports Untrusted, domain not in certificate (imap) for both of my domains.

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1 day ago

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todd_h

877 Messages

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28.4K Points

1 day ago

Hello terry4096,
I certainly want to take a look. Can you provide which 2 domains that are having an issue?

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terry4096

18 Messages

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270 Points

@todd_h tdmlr.com and millerte.com

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1 day ago

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todd_h

877 Messages

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28.4K Points

It looks like one of the domains had some antiquated email records in addition with the TXT record. I have gone through and updated these, and I was able to additionally confirm there is no suspension or block from our end either.
Can you try once more to reconnect these emails as new inboxes for your mail clients? If you need to, it can be also recommended to log into your Homestead account and reset the passwords to the inboxes once more just in case.

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1 day ago

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T

terry4096

18 Messages

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270 Points

Thank you. Was able reconnect client.

Would be nice to know what happened after months/years of use, what went wrong?

terry

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1 day ago

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terry4096

Email client fails

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