N

5 Messages

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182 Points

Thursday, October 5th, 2023 5:48 PM

Address not found

Hi, I set up a new email and I was able to login into webmail/roundcube where I had a message waiting saying my new mailbox is ready to go, but when I tested sending to it from my standard email, it bounces back with an "address not found... no such user here". Help? 

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Brand User

78 Messages

 • 

906 Points

5 months ago

Hello,

 

We can help resolve the issue you have with mail bouncing back from your new email address. So we can look into the issue can you provide the email user that is having trouble?