14 Messages
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392 Points
site not publishing
6/26/23 is the last update that I can see on the internet. When I publish it appears to be updating but it's not
14 Messages
•
392 Points
6/26/23 is the last update that I can see on the internet. When I publish it appears to be updating but it's not
russell5607
1.9K Messages
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19.1K Points
1 year ago
WEBSITE PAGE NOT PUBLISHING: Use Google Chrome or Firefox browser.
1. Try an F5 to Refresh your browser.
2. Publishing will be prohibited if you exceed your page limit or your storage limit. Does your account allow for 25 MB of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing.
Have you reviewed your website publishing limitations?
Publishing will be prohibited if you've exceeded your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, it will not publish.
You can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
You can call for HELP.
Hours of Operation for Live Support: Mon-Fri: 6:00am - 5:00pm MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: ClosedHomestead Techs available Mon - Fri
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elyzabethv
11.2K Messages
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146.4K Points
1 year ago
Hello,
I would recommend publishing from your File Manager, because that should give you a reason if it isn't actually publishing.
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william4443
14 Messages
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392 Points
1 year ago
It appears I was out of space, but nothing in homestead told me that. It just didn't work. No errors or warnings. Once I deleted some pictures it worked. Would be nice to have a warning so I would know the site was not updated and what the problem was.
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