stephen0184's profile

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206 Points

Sunday, June 4th, 2023

Google Analytics 4 - Running Out of Time!

I've called support, and I've seen the posts on here claiming that we're "working on" the switch to Google Analytics 4, but we are under a month away. At this point it seems like we're being "strung along" to then learn that there won't be any sort of update to allow us to use the new GA4 tag. This is frustrating because the old UA tag will actually NOT DO ANYTHING as of July 1st. 

Can someone truly respond with the plan? For months it's been, "our engineering teams know" or "there's a request ticket." I didn't mind the wait, but if there's not going to be a viable fix, I may have to make arrangements to rebuild my websites elsewhere----and I'll be very upset that we couldn't just be honest about this months ago.

Is there any way to simply allow us access to our <head> tags to manually insert the new GA4 code? If we had access to that, I already would have switched over my sites.

Please don't give a brush-off answer. This cannot be dismissed any longer.  Thank you.

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Brand User

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3 years ago

Hello! 

I was able to get some information on this. The code for this ticket has taken some time to change, but it should be implemented by the 23rd of this month. 

Brand User

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148.7K Points

2 years ago

Hello! Good news! The code change for Google Analytics 4 went live in WebsiteBuilder today!