Can't update my website

I can sign in to my homestead account but cannot update my pages. When I click website manager I get 404 File or directory not found error. Please help.

Dae Cremin

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J

judelyn9690

418 Messages

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4.2K Points

3 days ago

Hello Good Day!

We are currently experiencing errors accessing the website, email, and file manager. This has already been reported to our system engineer for resolution. We apologize for the inconvenience and assure you that we are doing our best to resolve the issue. We will keep you posted. Thank you

0

J

judelyn9690

418 Messages

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4.2K Points

3 days ago

Hello, please be informed that the 404 error has been resolved. You should now be able to access your website without any issues. Thank you for your patience and understanding.

6

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J

jacki7227

4 Messages

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92 Points

I am still getting the 404 error. I still cannot access Website Manager. I have tried multiple browsers.

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3 days ago

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J

judelyn9690

418 Messages

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4.2K Points

@jacki7227 Please clear your cache, as we have not received any reports of a 404 error on our end. You may also try connecting through a different internet connection. Kindly let me know if none of these recommendations work. Thank you

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3 days ago

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J

jacki7227

4 Messages

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92 Points

@judelyn9690 I have cleared my cache & history. I've tried multiple browsers and more than one computer. As of 2:00 pm Central US time I'm still getting the 404 error. Someone please help!

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3 days ago

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J

judelyn9690

418 Messages

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4.2K Points

@jacki7227

Hello,

Upon further checking, we noticed that your email address was recently updated. This change is the reason why your Website Manager is currently showing a 404 error.

We have opened a ticket for your case to further investigate and fix the issue. Thank you for your patience and understanding.

(edited)

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3 days ago

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J

jacki7227

4 Messages

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92 Points

@jacki7227 This is the 3rd day that I can't update my website I'm still getting the 404 error. Please help, please fix this issue!

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2 days ago

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dave5688

Can't update my website

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