9 Messages
•
240 Points
Audio Player
Can't get the audio player element to work on any page i upload with an appropriate MP3 file. the player elment appears in a unworkable format and the auto play doesn't work. what should i do?
9 Messages
•
240 Points
Can't get the audio player element to work on any page i upload with an appropriate MP3 file. the player elment appears in a unworkable format and the auto play doesn't work. what should i do?
russell5607
1.5K Messages
•
15.3K Points
8 months ago
What is your URL? Are you using Sitebuilder plus or Websitebuilder? What browser do you use?
HELP?
Hours of Operation for Live Support: Mon-Fri: 6:00am - 5:00pm MST (No DST)
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
FREE SEO Consultation: 1-888-412-9962
Sat-Sun: Closed
INSERTING A VIDEO:
1. Select Insert > YouTube Video > copy and paste the URL into the YouTube Video Settings > Select play options, position and size > save and publish.
2. Select Insert > More > HTML > copy and paste the html code > position and size using HTML Settings > save and publish.
12.14.17: If you're uploading a *.mov file, this requires a Quick Time player to be on your computer to view the file, you can try converting it to another video format file. You can use this guide: https://community.homestead.com/homestead/topics/can_i_add_an_html5_video_to_my_site.
Have you tried to use the You Tube embed code when using the HTML option?
https://community.homestead.com/homestead/topics/can_i_add_an_html5_video_to_my_site.
I recommend adding the video via YouTube.
HOW TO ADD A YOUTUBE VIDEO:
Here are instructions on how to upload a Youtube video to Sitebuilder Plus https://community.homestead.com/homestead/topics/sitebuilder-plus-add-a-youtube-video and here are instructions for WebsiteBuilder https://community.homestead.com/homestead/topics/websitebuilder-add-media-files.
AUDIO FILE PLAY AUTOMATICALLY:
This does happen sometimes with older audio players. Please delete the audio player and add a more updated version. The instructions are in this article:
https://community.homestead.com/homestead/topics/how-do-i-add-media-files-to-my-site
HOW TO ADD MEDIA FILE TO SB+:
https://community.homestead.com/homestead/topics/sitebuilder-plus-add-media-files.
AUDIO PLAYER SETTINGS:
Use the PROPERTIES EDITOR:
Whenever you click an element the properties editor appears on the right > Select your play options.
ADD MEDIA FILE TO WEBSITEBUILDER:
https://community.homestead.com/homestead/topics/websitebuilder-add-media-files
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elyzabethv
10.9K Messages
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143.9K Points
8 months ago
Hello,
Which website are you experiencing this issue with?
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