14 Messages

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240 Points

Wednesday, June 3rd, 2026

Spam Filters

I have now set up so many filters, I am not getting my regular mail, which has NO filters?????? What now?????

What has changed at Homesteads RoundCube???

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356 Messages

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3.6K Points

22 hours ago

Hello, please revisit your filter settings and ensure that the email address you add to block is the one you do not want to receive messages from. Thank you.

43 Messages

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752 Points

@judelyn9690​ You don't seem to understand what is happening!!  The email addresses and subject lines are all different! @homestead needs to figure this out!  

356 Messages

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3.6K Points

@astressless1

We truly understand the situation with your email, which is why we have asked you to kindly wait for updates. Please don’t worry about responding to every customer post regarding email concerns. Since you are on a shared hosting environment, RoundCube is included as a free email service in your hosting package, allowing you to use your domain for domain‑based email.

Shared hosting means multiple customers share the same server resources. Because of this, email accounts in shared hosting are generally more prone to spam compared to dedicated or business‑class email services.

For better protection, we recommend upgrading to Google Workspace, as it offers stricter filtering and carries Google’s strong business reputation. This provides a more reliable solution for professional email use. Of course, this recommendation is always up to you to decide based on your needs