A

13 Messages

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222 Points

Thursday, October 19th, 2023 7:01 PM

SMTP Error (550)

I have been getting "SMTP Error (550): Failed to set sender "sales@racewatches.com" (Administrative prohibition) for days now every time time I try to send, forward or reply to an email

Is there any solution to this problem?

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Brand User

10.4K Messages

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139.7K Points

4 months ago

Hello, 

 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

13 Messages

 • 

222 Points

@elyzabethv​ Same issue. Still getting "SMTP Error (550): Failed to set sender "sales@racewatches.com" (Administrative prohibition)."

Brand User

10.4K Messages

 • 

139.7K Points

Ok, when is the last time that your emails worked properly?

13 Messages

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222 Points

a few weeks ago

19 Messages

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434 Points

@elyzabethv​ are you from Homestead?  I'm having the same issue and so frustrated that you can't call someplace to get help for anything anymore