90 Messages
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1.2K Points
Since at least 2:00 pm CST on 12/14/2025, email sent from our Homestead-hosted email accounts is not getting delivered.
Since at least 2:00 pm CST on 12/14/2025, email sent from our Homestead-hosted email accounts is not getting delivered. On two of our accounts (via POP [on iMAC] or IMAP[on iPhone]), the email appears to be sent correctly, but the email never gets delivered. On a third account, I get a password error on the account if trying to send emails via POP or IMAP, but not via WebMail. Emails sent via WebMail (which we normally do NOT use) seem to get delivered.
techwtr
90 Messages
•
1.2K Points
2 months ago
Emails sent from our Homestead-hosted email accounts via POP or IMAP over the last 5 hours (since about 2:00 pm CST) remain lost in transit and have not been delivered.
One of our Homestead-hosted email accounts has been failing with a false password error when trying to send emails via POP or IMAP over the last 5 hours. The same password works on Homestead's Webmail.
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techwtr
90 Messages
•
1.2K Points
2 months ago
After 8 hours, the issue continues. Emails sent from our Homestead-hosted email accounts remain lost in transit and are undelivered.
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techwtr
90 Messages
•
1.2K Points
2 months ago
After 18 hours, the issue continues. Emails sent from our Homestead-hosted email accounts remain lost in transit and are undelivered.
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techwtr
90 Messages
•
1.2K Points
2 months ago
Support is telling me that the issue is on our devices and that we have to update the email client account on all five of our devices (2 iPads, 2 iPhones, and 1 iMac) for all of our Homestead-hosted email accounts, apparently, as best as I can make out, because supposedly all five of our email clients are encrypting the account's password.
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techwtr
90 Messages
•
1.2K Points
2 months ago
I have now had two more phone calls with Tech Support, totaling close to 2 hours. The issue is not resolved. Near the end of the third phone call, Tech Support said they have 77 open tickets on SMTP server issues since Friday, and now, beginning during the support phone call, when I send test messages from my accounts on our iMac email client (running Tahoe) , they appear to get "sent" but stay in the Outbox folder with no error message, which is a new behavior. From earlier today and yesterday, I have multiple emails in my Sent mail folder on both iPads and 2 iPhones and 1 iMac that did not get delivered. And 3 test emails sent between 10:48 am and 11:08 am DID get delivered, but the remaining emails from before and after that time period still have not been delivered.
(edited)
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techwtr
90 Messages
•
1.2K Points
2 months ago
We got this error on a email stuck in our Outbox, but cannot repeat it:
(edited)
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techwtr
90 Messages
•
1.2K Points
2 months ago
Just got this on my iPhone; I couldn't capture the details:
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techwtr
90 Messages
•
1.2K Points
2 months ago
Except for 3 or 4 emails, we haven't been able to send emails from our Homestead-hosted email accounts for 28 hours now.
About 6 hours ago, DURING my third call to Homestead Support, our emails started getting stuck in the Outbox folder. Prior to that, they would move to the "Sent" folder, but would never get delivered. Now they get stuck in the Outbox.
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techwtr
90 Messages
•
1.2K Points
2 months ago
Just confirming that emails sent from our Homestead-hosted email accounts are now being delivered.
A thank-you to Homestead Support for resolving the issue.
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