3 Messages

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110 Points

Thursday, May 18th, 2023

Recently created a google workspace account. Now homestead is bouncing emails away

We recently created a google workspace account in order for our emails to not get bounced back. Since we created it yesterday, all of a sudden our Homestead/roundcube email is not getting any emails. Clients are emailing our homestead email office@lonepinekennel.com and their emails are bouncing back.

I am still waiting to generate a DKIM for our google workspace authentication but I don't understand why it is effecting homestead. they should be separate emails.

Please advise and what steps we need to go through, we have too many clients to not be able to get a hold of them.

LPK management.

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Brand User

11.4K Messages

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148.7K Points

3 years ago

Hello, 

If you've purchased Google Workspace for your domain, you would no longer be able to use Roundcube email through Homestead. Your MX records will change, which will route your email away from Homestead. 

9 Messages

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374 Points

3 years ago

I just upgraded one of my email accounts to on our domain elitefootball.net. Now the other email accounts associated with elitefootball.net are not receiving emails.  Do I need to make a separate google workspace for ever email under that domain or can we keep them with homestead?  If we do need to add each address to google workspace, do we need a purchase separate accounts or can they be added in the workspace account?