jeff6151's profile

4 Messages

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160 Points

Tuesday, May 30th, 2023

Problem with gmail kicking back and my domain shows up as 'Not secure' on url

Any idea how to correct these two problems Guidance will be much appreciated.  Thank you, Jeff

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Brand User

1K Messages

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30K Points

3 years ago

Hello,
I have updated the TXT record for your domain, and this should take care of any bouncebacks from Google.
Can you try to resend once more on your end?

Regarding the second concern, I see that one of your domains are redirecting to your sitename URL. This specific certificate error has been reported and we are hoping see will be resolved soon.

4 Messages

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160 Points

3 years ago

Thank you, Todd. I have a new problem that is preventing me from sending any messages--a dialogue box keeps opening asking me to submit password for smtp.  This keeps popping up even though I click ok and have the box checked for saving to password list. I'd appreciate guidance.  I am not able to receive or send mail. Best, Jeff

Brand User

1K Messages

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30K Points

I know when I have had to set up email accounts again, I have to manually input the SMTP information. I have also seen at times I have needed to delete the account, and then go through the process of setting up the email account as a new account again in the mail client. 
Be sure to manually input the outgoing address as smtp.homestead.com, the user is your email, and to input the password once more to be certain.

4 Messages

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160 Points

Thank you, Todd. I wll try to restablish the account.  Using webmail I was able to send a test message to a gmail recipient and no kickback has occurred.  I greatly appreciate your assistance.  Best regards, Jeff