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daniel3477's profile
daniel3477
100 Points

1 Message

 • 

120 Points

Tuesday, May 30th, 2023

Problem sending to Gmail recipients

I've been having more and more trouble sending emails to recipients with a Gmail address. I gather that I need to authenticate my domain but can't seem to figure that out! Any help is greatly appreciated!

dkowalcheck@orthodox-coffins.com

Outlook 2010  Windows 10 

Problem

 • 

Updated 

2 years ago

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Brand User
todd_h

1K Messages

 • 

30K Points

3 years ago

Hello,
I have updated the TXT record for your domain, and this should take care of any bouncebacks from Google.
Can you try to resend once more on your end?

9

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valentine5575

20 Messages

 • 

362 Points

@todd_h​ 

I'm having the same issues can you please help with our emails as well?

accounting@ecscal.com

admin@ecscal.com

sales@ecscal.com

support@ecscal.com

val@ecscal.com 

3 years ago

0

chris4569

3 Messages

 • 

150 Points

@todd_h​ 

I'm having Issues as well can you take care of our emails as well?

cjreifel@hilltopwelding.com

lereifel@hilltopwelding.com

support@hilltopwelding.com

3 years ago

0

myles5489

22 Messages

 • 

300 Points

@todd_h​ Hi Todd. I'm having the same issue. Cannot figure out what the error message requires. Can you assist me? :   myles@aikenheadfiduciary.com

3 years ago

0

lori0778

2 Messages

 • 

80 Points

@todd_h​ Hi Todd, I'm in the same boat. Suddenly my emails to gmail accounts are bouncing back. Can you please help?  admin@copperinnovations.com

3 years ago

0

wayne0054

1 Message

 • 

60 Points

@todd_h​ 

I am having the smae issue with sending emails to gmail accounts. Can you please help? All my email addresses are having issues:

lisa.austin@vwi-inc.com

lisa.austin@vigilant-watch.com

Wayne.austin@vwi-inc.com

Wayne.austin@vigilant-watch.com

Todd.Milner@vwi-inc.com

All associated emails with my accounts need fixing.

3 years ago

0

david9224

10 Messages

 • 

340 Points

3 years ago

Hi Todd

This sending to Gmail accounts is  causing me a real issue too.

Can you please help   office@libertygardenbuildings.com

Kind regards David

1

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Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello David9224, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

chris4569

3 Messages

 • 

150 Points

3 years ago

I'm having Issues as well can you take care of our emails as well?

cjreifel@hilltopwelding.com

lereifel@hilltopwelding.com

support@hilltopwelding.com

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello Chris4569, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

chris4569

3 Messages

 • 

150 Points

Thank you I was able to send an email to my gmail account. hopefully it will work for my customers???

3 years ago

valentine5575

20 Messages

 • 

362 Points

3 years ago

I'm having the same issues can you please help with our emails as well?

accounting@ecscal.com

admin@ecscal.com

sales@ecscal.com

support@ecscal.com

val@ecscal.com 

2

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello valentine5575, 

 

Your DNS records have already been updated previously. Sometimes, on shared hosting where many customers use the same email servers, they get detected as contributing to spam and unnecessarily get blacklisted by a few recipient email servers and RBLs. We do have a system in place that monitors our mailout server IPs for their reputation at RBLs that sends out reports periodically. Our Network Operations team rotates the blocked IPs automatically and that should resolve any blocks our servers may have, given time. We do recommend trying to resend the bounced emails.
Additionally, we have already informed our engineering team regarding this issue and our engineers are working towards a fix on increasing the reputation. I'm afraid we do not have an ETA on this. We appreciate your patience while we resolve this issue.

3 years ago

0

valentine5575

20 Messages

 • 

362 Points

@elyzabethv​  Thank you so much for getting back to me. Will I be notified when this issue has been resolved?

3 years ago

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Not directly, but we will put up a post notifying Community as a whole. 

3 years ago

0

jay5219

7 Messages

 • 

240 Points

3 years ago

We have the same issue at imaxproductions.com

stephanie@imaxproductions.com

jay@imaxproductions.com

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello Jay5219, 

 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

myles5489

22 Messages

 • 

300 Points

@elyzabethv​ Hi. Im having the same problem with Gmail sending an error message. Can you help me?  the email is myles@aikenheadfiduciary.com Thanks..

3 years ago

0

mary_ann9990_33c162

2 Messages

 • 

130 Points

3 years ago

I am having the same problem.  Please help.

jerrystackleandguns.com

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

john2636

6 Messages

 • 

230 Points

3 years ago

john@jagfin.com, also can't send e-mails to gmail accounts, mail delivery error almost every time!

2

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello John2636, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

john2636

6 Messages

 • 

230 Points

Seems to be working, thank you!

John

3 years ago

tammy3627

15 Messages

 • 

360 Points

3 years ago

Our emails are being sent back as well. Can you please get us going too

Thank-you. 

botam@leatherandbraid.com

info@leatherandbraid.com

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello Tammy3627, 

 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

0

justus3804

5 Messages

 • 

102 Points

3 years ago

Can you please tell me what EXACTLY needs to be added to our TXT record in the DNS so that I can add it?

Thank you!

0

0

dale5264

2 Messages

 • 

70 Points

3 years ago

@todd_h 

Hi Todd, I am having the same issue.

admin@bambinoschildcare.com

Thanks, Dale

0

0

scott4177

1 Message

 • 

120 Points

2 years ago

Hello Todd,

I am having the same problems with:

staff@manassaspawn.com

swebb@manassaspawn.com

jenine@manassaspawn.com

grimm@manassaspawn.com

any help would be appriciated

Thanks,

Scott

1

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

2 years ago

0

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