J

14 Messages

 • 

260 Points

Sunday, May 14th, 2023 12:15 AM

Now outlook rejects email from my domains

Earlierthis year gmail rejected my emails, now this: 

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

...@outlook.com
   host outlook-com.olc.protection.outlook.com [104.47.56.33]
   SMTP error from remote mail server after pipelined sending data block:
   550 5.7.1 Unfortunately, messages from [66.96.186.9] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DM3NAM02FT011.eop-nam02.prod.protection.outlook.com 2023-05-14T00:03:59.022Z 08DB539F092A262B]
Reporting-MTA: dns; bosmailout09.eigbox.net

Action: failed
Final-Recipient: rfc822;...@outlook.com
Status: 5.0.0
Remote-MTA: dns; outlook-com.olc.protection.outlook.com
Remote-MTA: X-ip; [104.47.56.33]
X-Remote-MTA-smtp-greeting: X-str; 220 DM3NAM02FT011.mail.protection.outlook.com Microsoft ESMTP MAIL Service ready at Sun, 14 May 2023 00:03:58 +0000
X-Remote-MTA-helo-response: X-str; 250-DM3NAM02FT011.mail.protection.outlook.com Hello [66.96.186.9]
X-Exim-Diagnostic: X-str; SMTP error from remote mail server after pipelined sending data block: 550 5.7.1 Unfortunately, messages from [66.96.186.9] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DM3NAM02FT011.eop-nam02.prod.protection.outlook.com 2023-05-14T00:03:59.022Z 08DB539F092A262B]
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [66.96.186.9] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [DM3NAM02FT011.eop-nam02.prod.protection.outlook.com 2023-05-14T00:03:59.022Z 08DB539F092A262B]
Return-path: <info@pointlomaclinic.com>
Received: from bosmailscan08.eigbox.net ([10.20.15.8])
by bosmailout09.eigbox.net with esmtp (Exim)
id 1pxzDS-0008RJ-DR
for ...@outlook.com; Sat, 13 May 2023 20:03:58 -0400

Please fix this!

THANKS!

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Brand User

11.1K Messages

 • 

145.6K Points

2 years ago

Hello, 
Sometimes, on shared hosting where many customers use the same email servers, they get detected as contributing to spam and unnecessarily get blacklisted by a few recipient email servers and RBLs. We do have a system in place that monitors our mailout server IPs for their reputation at RBLs that sends out reports periodically. Our Network Operations team rotates the blocked IPs automatically and that should resolve any blocks our servers may have, given time. We do recommend trying to resend the bounced emails.
Additionally, we have already informed our engineering team regarding this issue and our engineers are working towards a fix on increasing the reputation. I'm afraid we do not have an ETA on this. We appreciate your patience while we resolve this issue.