5 Messages
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112 Points
Mail delivery failed: returning message to sender & gmail clients not receiving emails
I'm receiving this message when I use webmail. This is happening to the following addresses: jaz@imagebuild.com, megan@imagebuild.com, andi@imagebuild.com. My clients that use gmail are also having issues not receiving my emails. This is one of those addresses: traciebluseward@gmail.com.
For the webmail issue, because we thought it was something on their end, the client (Image Builders) contacted their IT support and this was his response:
- The above is showing that your email that was NOT SENT AS REPLY showed delivered @ 1:50 PM.
- The email you sent AS A REPLY @ Wed, 08 May 2024 14:45:12 -0400 never reached our server
Adrian also found that your domain, dingo-blue.com, was found on a blacklist for 2 Spamblocker websites. See below:
The gmail issue has been ongoing. The webmail issue started this week. Your assistance would be appreciated!
elyzabethv
11K Messages
•
144.8K Points
4 months ago
Hello,
Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.
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