2 Messages
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80 Points
Issue Sending & Receiving Emails
Hello - We recently created a new email address for our account but have been unsuccessful at sending or receiving emails using this webmail site (https://emailmg.homestead.com/roundcube/) or from Outlook. Here's the message we're receiving when we try to send an email to the office@ email address that we setup on your site. Sorry, we were unable to deliver your message to the following address. <office@riverbreezecampground.com> Recipient address rejected: undeliverable address: host fr-int-smtpin7.hostinger.io[private/dovecot-lmtp] said: 550 5.1.1 <office@riverbreezecampground.com> User doesn't exist: office@riverbreezecampground.com (in reply to RCPT TO command)
nicolai1388
2 Messages
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80 Points
7 months ago
Okay, I see where the test email "from" this email address worked but it went to my Bulk folder in Outlook. The test email I "sent" to this email address, however, did not come through to the office@ email address.
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elyzabethv
11K Messages
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144.8K Points
7 months ago
Hello,
Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.
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