A

1 Message

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70 Points

Saturday, November 18th, 2023 11:34 AM

gmail

I see I'm not alone in emails not being delivered to gmail recipients.  I've got a 2 page document from roundcube and an 8 page document from google explaining why.  As far as I can see if you send more that 5000 emails to gmail then you have to do some kind of registration.  I suspect they are counting all out emails together as I'm nowhere close to 500 let alone 5000.   Roundcube,  please do the necessary registration please!

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3 Messages

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170 Points

4 months ago

I just did a test mail to myself and it failed.

This explains why no one is responding to my emails. Gmail or otherwise.

HOMESTEAD, please fix this. 

My email is:

batzer@batzerengineering.com

Brand User

10.4K Messages

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139.9K Points

3 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 Messages

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170 Points

@elyzabethv​ 

Thanks for working on this!

Per your request, I did try again, and it still didn't work. When I tried to email myself at Gmail from myself at Homestead, I get this bounce message:

________________

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  stephenbatzer@gmail.com
    host gmail-smtp-in.l.google.com [172.253.63.26]
    SMTP error from remote mail server after pipelined end of data:
    550-5.7.26 This mail has been blocked because the sender is unauthenticated.
    550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
    550-5.7.26
    550-5.7.26  Authentication results:
    550-5.7.26  DKIM = did not pass
    550-5.7.26  SPF [batzerengineering.com] with ip:
    [66.96.186.8] = did not pass
    550-5.7.26
    550-5.7.26  To mitigate this issue, please visit Gmail's authentication guide
    550-5.7.26 for instructions on setting up authentication:
    550 5.7.26  https://support.google.com/mail/answer/81126#authentication pr13-20020a05620a86cd00b007757beeb5acsi3202165qkn.445 - gsmtp

Brand User

10.4K Messages

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139.9K Points

Are you able to call support? They should be able to assist you in adding a DKIM. 1-800-710-1998