mark3081's profile

5 Messages

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190 Points

Tuesday, March 7th, 2023 1:12 PM

Gmail blocking email

Gmail is blocking all emails from Roundcube.  Who do we need to speak with to fix this issue.  Gmail is used by billions.  It is unacceptable to have an email account that is blocked.  Please advise on fix.  Another post was entered on Mar 6

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1 Message

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60 Points

3 months ago

In addition to Gmail, other email boxes are blocking roundcube email.

Brand User

8.5K Messages

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124.5K Points

3 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

5 Messages

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190 Points

@elyzabethv​ It appears to be working now.  Thank you for your help

8 Messages

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150 Points

@elyzabethv​ can you do the same for mine? i am losing work because of this email error or point me in the right direction 

1 Message

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60 Points

@elyzabethv​ can you fix this for our domain as well?

2 Messages

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70 Points

3 months ago

I'm having the same problem with Gmail addressed emails. How do I fix this?

Brand User

8.5K Messages

 • 

124.5K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

2 Messages

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70 Points

3 months ago

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

 email address of addressee here
    host gmail-smtp-in.l.google.com [142.250.102.26]
    SMTP error from remote mail server after end of data:
    550-5.7.26 This message does not pass authentication checks (SPF and DKIM both
    550-5.7.26 do not pass). SPF check for [hollerbachassociatesllc.com] does not
    550-5.7.26 pass with ip: [66.96.190.4].To best protect our users from spam, the
    550-5.7.26 message has been blocked. Please visit
    550-5.7.26  https://support.google.com/mail/answer/81126#authentication for more
    550 5.7.26 information. sd11-20020a170906ce2b00b008ba23e0d9b7si104291ejb.469 - gsmtp