1 Message
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70 Points
getting email address into Outlook
I want to get my email address, munsonterry176@chiefapprentice.com into Outlook. Following is the message they sent me: {"SessionId":"c0516105-e752-ee4b-b195-a12a9e6b93be","Timestamp":1776341582858,"Error":"INVALIDCREDENTIALS INTERACTIONREQUIRED"}. What do I need to do?
judelyn9690
112 Messages
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1.2K Points
1 day ago
Hello, Good Day!
Thank you for reaching out. Based on the error message you provided ("INVALIDCREDENTIALS INTERACTIONREQUIRED"), it appears that the password you entered may be incorrect.
Please ensure that:
- You type in your full email address as the username.
- You enter the correct password.
To verify your password, kindly try logging in first to your online Roundcube email here:
https://emailmg.homestead.com/roundcube/index.php
Once confirmed, you can follow the instructions on how to set up your email for the IMAP server here:
https://community.homestead.com/conversations/email-support/imap-email-setup-outlook-2013/5f2a9b2c58180958845d1e8f
Thank you!
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