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9 Messages

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190 Points

Monday, January 22nd, 2024 2:39 AM

Emails Not Received

Yet again I am having trouble with my emails not being received by multiple people including people who have received my emails in the past and ones I am responding to. I have had this trouble in the past and then someone from Homestead resolves it. I do not receive any error messages that the email was not sent, only contacting people in other ways and through my personal emails am I finding that they never received emails through our nonprofit email account. This is getting extremely frustrating, and I keep worrying how many of my emails have not gone through. I believe this has only been a problem for the last few weeks. Some of my emails have gone through, but many are not. Help! 

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Brand User

10.5K Messages

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141.3K Points

3 months ago

Hello, 

I did update the TXT to the most recent change. If you find you're still experiencing this issue, please call 1-800-710-1998, so support can assist you in adding a DKIM