Emails Being Blocked and Categorized as Spam STILL

Emails still being categorized as spam. This time the error code is as follows: refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [HE1EUR04FT058.eop-eur04.prod.protection.outlook.com 2023-05-18T16:24:06.938Z 08DB57AE8D77179F]

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todd_h

1K Messages

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30K Points

3 years ago

Hello,
Thank you for providing the error code that was provided from the bounceback, as we can make sure to provide this specific error to our engineering team that continues to work on this problem. We understand the importance of your email working, especially when delivering to Outlook and Hotmail email addresses.
At this time, there is not a new update to provide, but as soon as we do receive any word or update regarding the issue, we will make sure to share that here.
We sincerely apologize for the inconvenience, and again do wish to thank you for your continued patience.

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M

michelle9279

6 Messages

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112 Points

@todd_h

I am having the same issue with my emails being rejected by Gmail and Yahoo emails. Can you share what we might be able to do immediately to resolve this. All of my accounts should be authenticated with Cloud Flare. Error message from Gmail is 550-5.7.26 not authenticated and viewed as spam.

Thanks!

3 years ago

0

todd_h

1K Messages

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30K Points

Hello Michelle9279,
I was able to update the TXT record for any domains that are not currently pointing to Cloudflare.
For all of your domains that are pointing away to Cloudflare, or any other nameservers, you will need to replace the existing TXT record with this one:
v=spf1 ip4:66.96.128.0/18 -all

3 years ago

0

angela6389

Emails Being Blocked and Categorized as Spam STILL

todd_h

michelle9279

todd_h

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