C

9 Messages

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188 Points

Monday, October 30th, 2023 6:35 PM

Emails are not sending - SPF / DKIM = did not pass

Business emails just started not going through successfully due to this authentication error.  How can I fix this with the domain?  

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Brand User

10.3K Messages

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139.4K Points

4 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

9 Messages

 • 

188 Points

@elyzabethv It appears the TXT SPF update fix resolved the issue.  Thank you.  

3 Messages

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140 Points

3 months ago

I am having this problem as well.  How do I fix this?