T

18 Messages

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296 Points

Friday, January 26th, 2024 5:04 PM

EMAILS ARE NOT BEING SENT

I am having the same problem as before where emails are not being sent from my business account. This is beyond frustrating and causing me to lose business because clients think I am not responding. Please help!!

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18 Messages

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296 Points

6 months ago

Previously some type of record for my domain needed to updated. This should not keep happening for outgoing emails to work properly. 

Brand User

10.9K Messages

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143.9K Points

6 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly. I apologize that this has happened before, but we need to adjust this record to comply with changes made by email services like Gmail.