T

12 Messages

 • 

226 Points

Friday, January 26th, 2024 5:04 PM

EMAILS ARE NOT BEING SENT

I am having the same problem as before where emails are not being sent from my business account. This is beyond frustrating and causing me to lose business because clients think I am not responding. Please help!!

This conversation is no longer open for comments or replies and is no longer visible to community members.

12 Messages

 • 

226 Points

3 months ago

Previously some type of record for my domain needed to updated. This should not keep happening for outgoing emails to work properly. 

Brand User

10.5K Messages

 • 

141.1K Points

2 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly. I apologize that this has happened before, but we need to adjust this record to comply with changes made by email services like Gmail.