josh3120's profile

1 Message

 • 

130 Points

Thursday, August 31st, 2023 12:10 PM

email rejected by gmail recipients

My web mail will keeps getting rejected by any customers with a gmail account.  Can you please help?

This conversation is no longer open for comments or replies and is no longer visible to community members.

2 Messages

 • 

130 Points

6 months ago

I've been having the same problem for the past month.  Very frustrating, especially since this is my business account, and I can't respond to clients emails!     Judy

1 Message

 • 

60 Points

Same problem but it's not just gmail accounts.

Brand User

1K Messages

 • 

30K Points

Hi Wanda, I see that the TXT record for your domain needed updating too. I have updated that now. May I have you try sending once more to see if this has resolved some of the issues when sending?

Brand User

1K Messages

 • 

30K Points

6 months ago

Hello Josh, I have updated the TXT for your domain and that should help with sending to Gmail addresses. Can you try sending once more on your end?