L

2 Messages

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80 Points

Thursday, March 2nd, 2023 8:54 PM

email problems

I recently changed the recipient address on the 'Contact Us' button and we are not receiving the emails.

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Brand User

10.7K Messages

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143K Points

1 year ago

Hello, 

Could you please double-check the spelling of that email address?

2 Messages

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80 Points

@elyzabethv​ 

We've found the problem. The emails were going to the Junk mailbox. The email is working properly. Thanks for following-up.