Email not working when sent from Roundcube

I had another thread open regarding this issue. Was corresponding with @todd_h regarding my issues and the thread was closed for commenting!

Anyhow, the emails affected are: office@harvestoutreachchurch.com, toby@harvestoutreachchurch.com, and pastor dominick@harvestoutreachchurch.com

I did go to our Cloudfare DNS settings and updated our TXT field from

v=spf1 ip4:66.96.128.0/18 -all to v=spf1 ip4:66.96.128.0/18 include:websitewelcome.com ?all

but it did not make any difference. We cannot even mail each other within the office.

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Responses

office_manager

51 Messages

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956 Points

7 months ago

@todd_h

0

elyzabethv

10.9K Messages

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143.9K Points

6 months ago

Hello,

Please make sure you have these two records:

Record type: TXT

Domain for which this record added: harvestoutreachchurch.comhost it must point to: v=spf1 ip4:66.96.128.0/18 include:websitewelcome.com ?allRecord type: CNAME Subdomain for which record added: dkim._domainkey.harvestoutreachchurch.comhost it must point to: cur.dkim.v.eigmail.net

1

0

office_manager

51 Messages

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956 Points

Our TXT settings are correct but the CNAME settings are not - In fact we have 2 CNAME settings. The TXT setting is straightforward but the CNAME has me confused and I am not comfortable making the changes myself. Is there anyone who can help me - possibly remotely?

6 months ago

0

elyzabethv

10.9K Messages

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143.9K Points

Can you call in? 1-800-710-1998

6 months ago

office_manager

51 Messages

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956 Points

@elyzabethv I can this afternoon.

6 months ago

office_manager

Email not working when sent from Roundcube

office_manager

elyzabethv

office_manager

elyzabethv

office_manager

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