larry0307's profile

18 Messages

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418 Points

Saturday, May 23rd, 2026

Email issue

Why am I not receiving any emails in Microsoft Outlook from you through Roundcube Webmail? This just started yesterday 5/22/2026.

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18 Messages

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418 Points

1 month ago

I spoke with a representative over a week ago about stopping my domain and wanted to know if there was a way I could keep my email through Homestead Roundcube webmail. I was told I could downgrade my account and it would only cost me around $14.00. I told the representative that is what I wanted to do and they told me they would do that and gave me the exact price which I agreed to.

If I was mislead I would like to know who I can speak with to help me with this issue. Thank you.

422 Messages

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4.2K Points

@larry0307​ Upon checking on May 11, 2026, your account was downgraded to a Domain‑Only Hosting plan, amounting to $14.99 per year. This plan allows you to keep one email account. Thank you. 

422 Messages

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4.2K Points

30 days ago

Hello Good Day!

Please drop the email address in question here. Thank you 

18 Messages

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418 Points

larry@larrys199th.com - I found out this was an issue caused by an update to Microsoft Outlook itself and not related to Homestead or Roundcube Webmail. I contacted Microsoft and they fixed the issue. Thank you

2 Messages

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80 Points

29 days ago

Not all "Sent" emails are being delivered.  No notice is sent that they were not delivered, so it takes a day or two to discover that the email was not received.  I'm having to resend from an old email address associated with a company that was sold and resold.  Hoped to use the address associated with the Homestead website, don@drdonott.com but it currently is unreliable.

422 Messages

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4.2K Points

@dr_don0038​ If you are using a third‑party application such as Outlook, you may need to reconfigure the settings. 

Please see the instruction below. 

https://community.homestead.com/conversations/email-support/email-client-settings/5f2a9b2d58180958845d23f0