email issue

We have issue receiving email within the same domain also when sending to gmail account but if we send to att.net or yahoo.com, they receive the message.

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Responses

S

shirley3501

24 Messages

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382 Points

1 year ago

@elyzabethv I am hoping you could take a look on this. I see posted questions related to this and seems like no one is fixing it.

2

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elyzabethv

11.1K Messages

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145.9K Points

Hello,

I have updated the TXT record for your domain, which should correct this issue.

1 year ago

S

shirley3501

24 Messages

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382 Points

Great! I tested it and it's working now. I appreciate your assistance. @elyzabethv

1 year ago

S

shirley3501

24 Messages

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382 Points

@elyzabethv we receive messages from customers using gmail account that our message goes to spam. Is that something you can still fix?

1 year ago

0

G

goodcare3567

2 Messages

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80 Points

@elyzabethv What is the ideal TXT record to fix this error?

1 year ago

0

elyzabethv

11.1K Messages

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145.9K Points

v=spf1 ip4:66.96.128.0/18 include:websitewelcome.com ?all

1 year ago

0

shirley3501

email issue

shirley3501

elyzabethv

shirley3501

shirley3501

goodcare3567

elyzabethv

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