6 Messages
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140 Points
Email certificate error
When I try to send an email through my Outlook client using my Homestead email, I keep getting this message: "The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect. Do you want to continue using this server?" When I press yes it seems like sometimes the email sends and sometimes it does not.
When I click View Certificate I see the below data. I notice this problem started around March, when the new certificate was issued. How do I resolve this? Sometimes my emails are going through and sometimes they are not. The current smtp address I'm using is smtp.homestead.com, port 587, STARTTLS





adam0735
6 Messages
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140 Points
29 days ago
Correction, the problem's been happening since at least January, so disregard the note about it coinciding with the new certificate issue date.
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joeana_velasco
118 Messages
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1.3K Points
28 days ago
Hi,
If you are using smtp.homestead.com with port 587, please ensure that encryption is disabled, as port 587 is typically used without SSL.
If you prefer to use STARTTLS encryption, kindly switch the port to 465 instead.
If the issue persists after changing the port, please try using the non-SSL setup.
Additionally, if you experience problems receiving emails, you may:
Turn encryption/SSL off
Set the incoming port to 143
Set the outgoing port to 587
Please let us know if you need further assistance.
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