T

4 Messages

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110 Points

Monday, February 6th, 2023 5:32 PM

EE email

How can I set up and employee email (erin@yourfitstop.com) and have HER get the emails, right now they are sent to my account.

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Brand User

11K Messages

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144.9K Points

2 years ago

Hello, 

You have a forward set up in the email tab of the account. You'll need to remove that and have her log into the email. 

4 Messages

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110 Points

@elyzabethv​ is there a way that my employee can set up an email, (erin@yourfitstop.com) and receive the emails to her personal email account?

Brand User

11K Messages

 • 

144.9K Points

You can change the forward that is currently in place to her personal email account. 

4 Messages

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110 Points

@elyzabethv​ It still will not let her log into the account with the forward off

Brand User

11K Messages

 • 

144.9K Points

Does she get any kind of error when she tries to log in? Where is she trying to log in?

 

Please make sure she is using the full email address as the user name.