66 Messages
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964 Points
DKIM not enabled on our emails, causing email to be blocked
Several times now in the last month or so, when I tried to email our Minnesota State Representative, the email was rejected, flagged as a "permanent error", with this information: "SMTP error from remote mail server after end of data: 550 permanent failure for one or more recipient".
When I contacted them, the IT Director for the Minnesota House of Representatives relayed this back: "The issue is that DKIM is not enabled on the senders email system."
Since I have no control of that, could Homestead please address this?
Thank you.
dan8758
5 Messages
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356 Points
10 months ago
I am having the same problem with some of my emails getting rejected. I have been unable to find a solution to this.
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connie5410
9 Messages
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164 Points
10 months ago
@Homestead, this seems to be an issue. Will it be resolved?
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elyzabethv
10.9K Messages
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143.9K Points
10 months ago
Hello,
Homestead does not support DKIM, so your DNS would need to be routed through Cloudflare. Please call 1-800-710-1998 for assistance with this.
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