V

18 Messages

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282 Points

Wednesday, February 8th, 2023 8:13 PM

Certain people not receiving my emails

I'm having trouble with school districts receiving my emails and I can't receive their emails as well. I assume it's a firewall issue, but I don't know how to fix this. Can someone please help with this?

Thanks!

Venesa

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Brand User

10.4K Messages

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139.9K Points

1 year ago

Hello, 

Are you getting any sort of bounceback? Are the emails ending up in Spam?

18 Messages

 • 

282 Points

@elyzabethv​ Nothing, it's completely silent

18 Messages

 • 

282 Points

@elyzabethv​ Sorry, not true. This is what it says: 

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  pcossey@turlock.k12.ca.us
    host d232047b.ess.barracudanetworks.com [209.222.82.252]
    SMTP error from remote mail server after end of data:
    550 permanent failure for one or more recipients (pcossey@turlock.k12.ca.us:blocked)

Brand User

10.4K Messages

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139.9K Points

Is that the whole bounceback message? If not, can you copy and paste the whole message and I'll get this reported? 

18 Messages

 • 

282 Points

@elyzabethv​ Yes there is more. Sorry, I thought I would've been sending too much. Here it is:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

   pcossey@turlock.k12.ca.us
    host d232047b.ess.barracudanetworks.com [209.222.82.252]
    SMTP error from remote mail server after end of data:
    550 permanent failure for one or more recipients (pcossey@turlock.k12.ca.us:blocked)
Reporting-MTA: dns; bosmailout08.eigbox.net

Action: failed
Final-Recipient: rfc822; pcossey@turlock.k12.ca.us
Status: 5.0.0
Remote-MTA: dns; d232047b.ess.barracudanetworks.com
Remote-MTA: X-ip; [209.222.82.252]
X-Remote-MTA-smtp-greeting: X-str; 220 mail.ess.barracuda.com ESMTP (mx-inbound8-151.us-east-2a.ess.aws)
X-Remote-MTA-helo-response: X-str; 250-mx-inbound8-151.us-east-2a.ess.aws.cudaops.com Hello bosmailout08.eigbox.net [66.96.189.8], pleased to meet you
X-Exim-Diagnostic: X-str; SMTP error from remote mail server after end of data: 550 permanent failure for one or more recipients (pcossey@turlock.k12.ca.us:blocked)
Diagnostic-Code: smtp; 550 permanent failure for one or more recipients (pcossey@turlock.k12.ca.us:blocked)
Return-path: < venesa@colorzfacepainting.com>
Received: from [10.20.15.2] (helo=bosmailscan02.eigbox.net)
    by bosmailout08.eigbox.net with esmtp (Exim)
    id 1pPr9r-0003Si-0a
    for  pcossey@turlock.k12.ca.us; Wed, 08 Feb 2023 15:35:11 -0500
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;
    d=colorzfacepainting.com; s=dkim; h=Sender:Content-Type:Message-ID:Subject:To
    :From:Date:MIME-Version:Reply-To:Cc:Content-Transfer-Encoding:Content-ID:
    Content-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc
    :Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:
    List-Subscribe:List-Post:List-Owner:List-Archive;
    bh=+BYcUwrl7EtnclKkChb6vMNWukfMmOu16F4qmGKhhWY=; b=rd1eSqjCh412O+nJfTcuYPWxR6
    kPy++iorsbSRt+OFt7CeVxakn8dnEZ9EYDzAxBNCcGWAlZUeci1zxAKkwcKqLd1xd1ayresZP9s0F
    rO5PTHaLX7MQNI28S8F1mWabdQUwfDejDMuUUUqJrAAKo5AsGiRl1v4TCVk8FKgxinYmTYsEvBES8
    X8PnozeYPIJUu1puJSBemMoHg9o9GvR7rcTXh29tVeGHAjFHoHbVBtZrUoo5CfwecWTWLKaJ+FkGG
    5kA8i5RmPpqa2H/L046H1lCPEi2Qcdi4xoXjDW7oFuzvmEcNiaVu3iwgYZ1sypWa/E7DS1o2mKAGQ
    OrESvTKg==;
Received: from [10.115.3.33] (helo=bosimpout13)
    by bosmailscan02.eigbox.net with esmtp (Exim)
    id 1pPr9q-0006NW-Mg
    for  pcossey@turlock.k12.ca.us; Wed, 08 Feb 2023 15:35:10 -0500
Received: from boswebmail06.eigbox.net ([10.20.16.6])
    by bosimpout13 with
    id Jkb72900507qujN01kbAjZ; Wed, 08 Feb 2023 15:35:10 -0500
X-Authority-Analysis: v=2.3 cv=H7JAP9Qi c=1 sm=1 tr=0
 a=6UvTeE69TtFSa5QzM5i0cA==:117 a=ULE5SfuRF3nYyoWB045qdw==:17
 a=m04uMKEZRckA:10 a=G2NKD83gAAAA:8 a=fA4LacyQjZ1duNxbGTAA:9 a=CjuIK1q_8ugA:10
 a=9Wa6Csnmze4A:10 a=Etao0KCyqg4A:10 a=munGA00cAAAA:8 a=-F5NYn_1ldqkKv1y3f8A:9
 a=c8uPXsrXg-K4w709:21 a=_W_S_7VecoQA:10 a=QEXdDO2ut3YA:10
 a=mS3608Z6XRL5dPg35ioA:9 a=XxR7y4YxA1SGfKNu:18 a=HXjIzolwW10A:10
 a=xo5jKAKm-U-Zyk2_beg_:22 a=yovIBY0KwOAmZbGT31U7:22 a=2-OkULGstDYIq4kB00UX:22
Received: from [127.0.0.1] (helo=ipage)
    by boswebmail06.eigbox.net with esmtp (Exim)
    id 1pPr9b-0004HX-Gj
    for  pcossey@turlock.k12.ca.us; Wed, 08 Feb 2023 15:34:55 -0500
Received: from 108-84-236-60.lightspeed.frokca.sbcglobal.net ([108.84.236.60])
 by emailmg.ipage.com
 with HTTP (HTTP/1.1 POST); Wed, 08 Feb 2023 15:34:55 -0500
MIME-Version: 1.0
Date: Wed, 08 Feb 2023 12:34:55 -0800
From:  venesa@colorzfacepainting.com
To:  pcossey@turlock.k12.ca.us
Subject: Checking in
Message-ID: < a5db3825e2dcfc9eefcca10026071479@colorzfacepainting.com>
X-Sender:  venesa@colorzfacepainting.com
User-Agent: Roundcube Webmail/1.3.14
Content-Type: multipart/alternative;
 boundary="=_f14b70f9d225b47b5d0cadf73120026c"
X-EN-AuthUser:  venesa@colorzfacepainting.com
Sender:   venesa@colorzfacepainting.com
X-EN-Class: impinc
Brand User

10.4K Messages

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139.9K Points

Thank you. I'll get this reported.