heather3333's profile

24 Messages

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568 Points

Tuesday, June 18th, 2024 4:22 PM

Can't access Roundcube webmail

Can't access webmail...error message is as follows:

Secure Connection Failed

An error occurred during a connection to emailmg.homestead.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.

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103 Messages

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4.3K Points

3 months ago

Same message and when I try to  in it says I am using 0 of five available e-mail accounts

20 Messages

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294 Points

Me too.  All 7 are no longer showing.

46 Messages

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532 Points

3 months ago

Yup, same!  Was working fine this morning, now suddenly 

This site can’t be reached

The connection was reset.

Try:

  • Checking the connection
  • Checking the proxy and the firewall
  • Running Windows Network Diagnostics
ERR_CONNECTION_RESET

3 Messages

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90 Points

same here here!

3 Messages

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102 Points

same here

129 Messages

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3.5K Points

3 months ago

I cannot connect either.

Secure Connection Failed

An error occurred during a connection to emailmg.homestead.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.

20 Messages

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340 Points

3 months ago

i am having the same problem with my system no email access on my account and says i don't even have an existing email 

my email is tom@delawarevalleyfenceandiron.com please fix asap

9 Messages

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176 Points

3 months ago

Same

104 Messages

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4.4K Points

3 months ago

Yep same.
However I can still access email on my iPhone and on my backup gmail account. I have all of my homestead emails forwarded to gmail due to this issue happening multiple times in the past.

14 Messages

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330 Points

Same here but they do not seem to be forwarded at this time.

104 Messages

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4.4K Points

@burke1062​ 
FFFFFFFFFFFFFFFFFFFFFFFFF!
They were and now they are not.
Also I can no longer get my emails on my phone.
So it's gone from bad to worse. 

2 Messages

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76 Points

3 months ago

These frequent email issues are so disruptive to business. 

10 Messages

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194 Points

3 months ago

Has anyone received an ETA on this problem being solved?

14 Messages

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330 Points

My experience is that we will not hear any updates.  The communication is awful.

20 Messages

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294 Points

3 months ago

Same.  All 7 emails are not showing on my account.  

46 Messages

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532 Points

3 months ago

I updated my website to note that our email is down and to call the office, but who knows.....I'mhoping if they get the email rejection message, they'll look up the website.  I've been on hold with tech suport for over 30 minutes now - still haven't spoken to anyone to get any kind of answers.

4 Messages

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94 Points

I got someone after holding for 30 minutes.  They said that "Senior Techs" were working on getting this resolved.  They are aware of the issue but said it could be several hours before the issue is fixed.  Urrrg!!  They obviously don't understand what it is like to run a small business and have no ability to email your customers! 

4 Messages

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94 Points

Looks like they have the issue resolved.  Email is working now and our Roundcube email addresses are showing up in the administrator area (where they had previously disappeared). 

46 Messages

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532 Points

3 months ago

I'm still waiting.....

10 Messages

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200 Points

3 months ago

We are getting this:  Server error: '451 Temporary local problem - please try later'

Brand User

11K Messages

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144.8K Points

3 months ago

Hello, 

We did experience email issues earlier this afternoon, but they have been resolved. The email queue may take some time to get everything delivered that backed up during this outage.