Bounce back from GMAIL accounts

All of emails to customers with a "@gmail.com" address are getting bounced back. This is quite frustrating as I have been looking to correct this for some time now. I just found this forum. Can anyone point me in the right direction? Many thanks.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:


    host alt1.gmail-smtp-in.l.google.com [209.85.202.26]
    SMTP error from remote mail server after end of data:
    550-5.7.26 This mail has been blocked because the sender is unauthenticated.
    550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
    550-5.7.26
    550-5.7.26 Authentication results:
    550-5.7.26 DKIM = did not pass
    550-5.7.26 SPF [southernwindsfarm.com] with ip:
    [66.96.189.10] = did not pass
    550-5.7.26
    550-5.7.26 To mitigate this issue, please visit Gmail's authentication guide
    550-5.7.26 for instructions on setting up authentication:
    550 5.7.26 https://support.google.com/mail/answer/81126#authentication x5-20020a5d54c5000000b0032fdd091801si84711wrv.886 - gsmtp

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

C

casey4685

4 Messages

•

100 Points

8 months ago

Anything?

0

elyzabethv

10.9K Messages

•

143.9K Points

8 months ago

Hello,

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

1

0

C

casey4685

4 Messages

•

100 Points

Thanks for the help! good news/bad news.... I am no longer getting the "undeliverable" email. Unfortunately, the emails are not going through. I have sent several test emails and none have been received at the intended gmail address. Ideas?

8 months ago

0

mike_j

78 Messages

•

906 Points

Hello Casey4685,

We apologize for the inconvenience. The SPF record was changed since the last update was made. I have corrected the record in your domain settings, and you should be able to send email. Please let us know if you have any further issue.

8 months ago

0

C

casey4685

4 Messages

•

100 Points

That worked... Thanks for your help!!

8 months ago

0

casey4685

Bounce back from GMAIL accounts

casey4685

elyzabethv

casey4685

mike_j

casey4685

Related Conversations