All emails to gmail accounts blocked

Every email that we send to gmail accounts is now being kicked back with the following error.

host gmail-smtp-in.l.google.com [142.251.16.26]

SMTP error from remote mail server after end of data:

550-5.7.26 Your email has been blocked because the sender is unauthenticated.

550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.

550-5.7.26

550-5.7.26 Authentication results:

550-5.7.26 DKIM = did not pass

We cannot operate if we cannot effectively communicate with clients.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Oldest First

Selected Oldest First

jac47

31 Messages

•

510 Points

7 months ago

Call their tech support at 1-800-710-1998 - I called and got right through to a tech and they said they have just found the fix for the problem. I send them one of my rejected Gmail emails and they will be going in and updated my DNS/Domain/Email records and that should fix the problem... they say. Truth will be after it takes affect and I am able to test it.

-1

0

jac47

31 Messages

•

510 Points

5/24/25 Update - the tech emailed me about 2 hours after our phone call and said he had all of my domain updates in and populated and that it should now work. I tested sending an email to my own Gmail account and it went through with no errors.

7 months ago

0

judy9460

All emails to gmail accounts blocked

jac47

jac47

Related Conversations