677 Messages
•
44.6K Points
Account: Reset Email Password
Here are instructions on how to reset the password of your domain associated email account.
- Go to the email tab on your Homestead account.
- If you have multiple domains, you will need to select the desired domain. Click on the email address you would like to change the password for.
For Webmail, it will have a blue mail icon.
For G Suite, it will have a red G icon - For Webmail, click on the email address you want to update the password for and click "Edit Mailbox"
This will bring you to a page where you can type in your new password 2 times and click "Save"
For G Suite, click on the email address you want to update password for and click on the "Change Password" tab. Type in the new password and click "Update Password"
michelle6915
3 Messages
•
164 Points
11 years ago
POP settings and smtp settings.
Since I have had this site for almost 5 years maybe more, I have had to change my settings and my password is never right, can someone help me?
Michelle
0
0
cristine7832
26 Messages
•
3K Points
11 years ago
Can't get into email. Error Messages Appears.
Error <esaage Says this "LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=1375953867-55912638"
1
0
l6379
7 Messages
•
232 Points
11 years ago
Has my email account been hacked? Please help..
This morning I received (3) "mail delivery failed..." and a response from CNN about a question that was sent from my email addressed. I looked at the reasons why and to who the (3) emails were sent back and I never sent them. Has someone able to hack into my email account and used it to send spam messages? For all I know hundreds of email mails may have been sent out using my my email address. How to stop this and prevent it from happening again?
1
0
j8162
2 Messages
•
132 Points
11 years ago
help ! my email sent out an emails that i did not send. how can i prevent this ?.
help ! my email sent out an email that i did not send. "This message was created automatically by mail delivery software." what does this mean and how can i make it not happen again ? thank you
1
0
joypenn
2 Messages
•
132 Points
11 years ago
Cannot change email password.
I have set-up 5 email addresses for our organization. I used a default password (same for all), and asked everyone to change their password upon initial login. Our President has tried several times without success, thus I attempted to try myself and also failed. The password will not change, keeps reverting back to original password...HELP!
1
0
leah9111
1 Message
•
110 Points
11 years ago
1
0
a_stressless1705
18 Messages
•
750 Points
10 years ago
email password change in Open-Xchange.
While in Open-Xchange email, I've gone through the steps to change my password, including saving and being automatically logged out. However when I try to log in with my new password, it doesn't appear to have 'taken' as I can use the old password successfully. Need to change this soon as I am getting spam message that I haven't received in the past. Guidance would be appreciated.
3
0
andrionna0422
6 Messages
•
304 Points
10 years ago
E-MAILS ARE STILL NOT WORKING.
I called regarding my emails NOT working... stayed on the phone for a long time only to hear you would troubleshoot and someone would get back with me... It has been several days and I still have NOT heard from anyone regarding this manner. NOR are my E-Mails working
3
0
clifford4684
4 Messages
•
284 Points
10 years ago
Can't access my email account..
Why can't I access my email account? After entering my email address and email password I keep getting the following message "LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=791036574-7206408" . The window then reverts back to requiring input of my email address and email password.
1
0
judson4473
3 Messages
•
158 Points
10 years ago
Can't change password in open xchange.
Simply trying to change my password in Open Xchange for my email. I go in, go to Configuration, click on Password, I enter my current password where it says, Your old password. I then enter a new password, I confirm it, and then I click Save. It then logs me out. I then try the new password and it doesn't work while the old one still does. My entire staff is dealing with the same issue.
While I can go in as an admin and manage the accounts, my staff cannot and I want them to have their privacy. Any help?
Have tried many times and looked for solutions. I've also tried it using Chrome, Firefox, and IE. No good.
4
0
shauna1503
2 Messages
•
132 Points
10 years ago
I get this message when I try to login to webmail. Obviously, since I'm able to access this forum, it is wrong. But how do I access webmail. This has been going on for a week and from six different cities. LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=-134479504-3184209
1
0
georgette8570
2 Messages
•
132 Points
10 years ago
I can not sign on to my email today.....yesterday and previous days were fine, now today I get error messages that say ....Invalid credentials....... ?????????
email I'm talking about is: georgette@twistedthreadsandmore.com
1
0
sue1956
2 Messages
•
132 Points
10 years ago
I can't access my email this morning. It is giving me the error message LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=-97826006-1212849513
1
0
jennel8725
3 Messages
•
142 Points
10 years ago
I went to configuration>user>password>entered old password> new password (twice)>save> logged out automatically> attempt to log back in and the new password won't work. However the old password is still working. PLEASE HELP!
1
0
ernest5909
2 Messages
•
132 Points
10 years ago
my server is rejecting the password for my email ernest@nationalchoicecredit.com and customerservice@nationalchoicecredit.com what do i need to do to fix it?
1
0