677 Messages
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44.6K Points
Account: Reset Email Password
Here are instructions on how to reset the password of your domain associated email account.
- Go to the email tab on your Homestead account.
- If you have multiple domains, you will need to select the desired domain. Click on the email address you would like to change the password for.
For Webmail, it will have a blue mail icon.
For G Suite, it will have a red G icon - For Webmail, click on the email address you want to update the password for and click "Edit Mailbox"
This will bring you to a page where you can type in your new password 2 times and click "Save"
For G Suite, click on the email address you want to update password for and click on the "Change Password" tab. Type in the new password and click "Update Password"
janet2942
2 Messages
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142 Points
11 years ago
How do I retrieve my e-mail password?.
Mike, Thanks for your quick reply. I obviously don't visit my website very often. How do I retrieve my e-mail password?
Note: This topic was created from a reply on the How do I set up a forwarding email address? (using OX Open-Xchange) topic.
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cdmcginty5535
3 Messages
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142 Points
11 years ago
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ellie2217
3 Messages
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202 Points
11 years ago
CAN'T LOG INTO MY E-MAIL ACCOUNT.
I am constantly getting error messages, such as, invalid credentials. I need to be able to log into my e-mail account right now. How do you expect me to run a business when your Web site is not responding. Why can't I log into my e-mails account. Every day same error message. No one available to talk to after hours. No chat room, no customer support, just this community chat which I will probably won't get a response in couple of days. I need help. I need some one to pick up the phone and call me and help me now.
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brenda3293
4 Messages
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284 Points
11 years ago
email not working.
Since 4/18 PM I cannot get emails from my PC, IPhoneor via the Homestead site. Says my user name and/or password may be incorrect.
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david9016
11 Messages
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668 Points
11 years ago
Can't log in to email account.
Have tried several browsers, but cannot log in to my email account this morning.
Error message: LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=-1224979271-46077709
No mail being pushed to mobile devices either. Locked out. Please help.
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david1013
2 Messages
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132 Points
11 years ago
mail box full - Unable to retrieve mail or login to delete..
hi i cant login for my email. Says incorrect username / password but i know it hasnt changed. I can see my mail box quota is full but i cant login to delete anything. Peple send me a lot of photographs.
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ghsabb
4 Messages
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222 Points
11 years ago
Can't access email...New Problem.
I can't access email. I get the following message:
LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=812638250-36901966
I logged in to web site to access email (manage email) and was sent to another web site (of mine).
CANNOT READ EMAIL FOR MY EMAIL ADDRESS: nickmarlin@nickmarlin.com
I read the "EXTREMELY IMPORTANT DOMAIN INFORMATION" posting but can't get to email to update and can't get to email to complete verification.
Please help. I manage multiple websites on homestead.
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lip_boon1032
4 Messages
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204 Points
11 years ago
EMAIL INACCESSIBLE.
I have suddenly been locked out of my emails! My access on my Android (POP3) is also locked out. Message states "Open-Xchange Server" not working and to use Chrome. I set up account at Chrome but unable to access emails records. Appreciate prompt solution!!!!!!!!!
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l6379
7 Messages
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232 Points
11 years ago
New Email Platform.
I am unable to sign onto my email. It keeps coming up with either a message that there is an error, or it's telling me that my password and/or my user name is incorrect - which they aren't. What's the deal? I need to get on ASAP. Thank you.
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rosemary3165
6 Messages
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232 Points
11 years ago
Cannot login into my email acct.
Can't get into email. I have not changed my credentials. Get the following meg. Please Help!
LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=812638250-37315896
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connie6088
4 Messages
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242 Points
11 years ago
Is the server down? My email hasn't worked since 1am today 4/20. Keeps asking for password. Havent changed my password..
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chris7917
2 Messages
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132 Points
11 years ago
cannot log in to webmail.
I have tried for 3-4 hours to log into webmail but I keep getting a username and/or password error
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pamela4054
3 Messages
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262 Points
11 years ago
Easter Sunday - email is "dead".
I am unable to access my email via my iPhone, Windows Live or from your site. I am told I have an invalid password. Funny - it worked perfectly yesterday! I noticed it wasn't working on my phone last evening but didn't check any other access method until tonight - and I am totally "locked out." Is there a system problem?
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linda7107
3 Messages
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152 Points
11 years ago
Can't access my email.
I am not able to access my email. I am using Chrome. An error message shows up - wrong credentials, etcs.
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julie_mcclung
2 Messages
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132 Points
11 years ago
email support.
I have my site thru homestead, Kipsfreestuff.com . It;s down and I have no idea why, I'm unable to login to my Homestead acct with any of my emails I've tried. Can someone please help with this ASAP? Kip McClung
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