1 Message
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70 Points
Unable to Add CNAME Record
I am trying to add a CNAME record provided by HubSpot to connect an email sending domain. I'm unable to add the record and am getting a "please enter a valid host name" error message. I'm using a host name provided by HubSpot.
elyzabethv
11.4K Messages
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148.7K Points
2 years ago
Hello,
If the hostname contains a special character like an underscore, our system cannot accept it. Is this the case? If so, we would recommend using a 3rd party like Cloudflare to route your nameservers/DNS through to be able to add this.
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