J

1 Message

 • 

70 Points

Saturday, December 5th, 2020 7:43 PM

Templates are not working

Hello,

I have been trying for two days to create my site in site builder but when I select the template I get the following message: 

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

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Brand User

7.6K Messages

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106.7K Points

3 years ago

Hello,

This error is most likely occurring because there are multiple accounts with the same admin email address associated. Please update the account contact email to another address not used on any other accounts and try selecting a template after.