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160 Points

Tue, Aug 8, 2017 7:27 PM

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I am unable to edit my domain information to transfer to new host.

I am unable to do any of these things in my attempt to transfer my domain to a new host:

Scroll down to your domain name. There are 4 things you need to do before you start the transfer.

Edit Contact Info -- Make sure your email address is listed as the administrative contact. The authorization code (sometimes referred to as an EPP code or Domain password) will be sent to that email.

Unlock Domain -- Click Edit Domain Locking link and make sure your domain is unlocked.

Disable Privacy -- Click Show Privacy Status and confirm it's disabled or off.

Send Authorization Code -- Click Email your authorization code link. The next page will confirm the email address it will be sent to. Click Send to confirm.

Thank you.
-Tess

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