25 Messages
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572 Points
roundcube webmail not being received
I can see the email in the sent area, but the email is not being received.
What's stopping the email from being received? Very frustrating.
25 Messages
•
572 Points
I can see the email in the sent area, but the email is not being received.
What's stopping the email from being received? Very frustrating.
elyzabethv
10.9K Messages
•
143.9K Points
6 months ago
Hello,
Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.
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james7219
7 Messages
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190 Points
6 months ago
We are having the exact same issue. It has been ongoing for a week. The email is being received by clients but the majority are showing in our sent file but our clients are not receiving them.
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james7219
7 Messages
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190 Points
6 months ago
Yes, it is now working. Thank you.
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scott0576
5 Messages
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110 Points
6 months ago
Elyzabeth, you seem to be the most responsive Homestead person yet. Can you help me with my roundcube emails? This is urgent for me because my business is depending on some correspondence from a customer. I'm not able to log in either via webmail or through Outlook or on my phone. email domain: randalls@plusalpharisk.com
thank you!
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charles2088
3 Messages
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92 Points
6 months ago
It is happening to me as well and it is getting me to end a almost 10 year business with Homestead. Many of my clients are not getting emails and I am losing time and money.
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