12 Messages

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240 Points

Monday, April 3rd, 2023

Rejected emails due to SPF and DKIM ​Hi, my emails are being rejected.

​Hi, my emails are being rejected.   When they bounce back, it says I need to update SPF and DKIM.  How do I do this?  Thanks for your help!​

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Brand User

11.4K Messages

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148.7K Points

3 years ago

Hello, 

Please login to your Homestead account, go to the Domains tab and click on Advanced DNS Settings for the domain you're experiencing issues with, and make sure that all of these records match exactly for email:

 

‎DNS Records for Homestead Email | Homestead Community

36 Messages

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740 Points

3 years ago

I am experiencing the exact same thing, a LOT of my outgoing mail is being bounced back all of a sudden for the same or similar reason. We have homestead but roundcube for email, can i use the same form to fix my issue, can someone do this for me as I am not comfortable making these changes? 

Please respond to : Tara@e1rentals.com

Brand User

11.4K Messages

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148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

12 Messages

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240 Points

3 years ago

It's impacting business....so if Homestead can't resolve it- we will more to another provider who can.