kristen2680's profile

3 Messages

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200 Points

Saturday, May 20th, 2023 4:23 PM

How to fix G-mail bounce back?

I keep receiving an undelivered message from gmail accounts due to a security risk. How do I fix this? 

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1 Message

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60 Points

1 year ago

I was hoping to see an answer to this as I have the same problem. It also appears to be happening when I send to a hotmail account too. I have had this email address for years, and previously sent to gmail and hotmail with no problems.

I hope someone can help us on this, as it is becoming a real pain.

Brand User

11K Messages

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144.8K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

Brand User

11K Messages

 • 

144.8K Points

1 year ago

Hello, 

The first step in troubleshooting would be to make sure your DNS is up to date, but since your nameservers are pointing to wix, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community