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dave6353
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68 Messages

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1.1K Points

Tuesday, May 30th, 2023

Email authentication

I have been recently receiving a lot of emails that bounced back, with an error message that says I need to authenticate that email address. How do I go about doing that, and is that something you all can help with? I have seven emails that I would probably need to do this for, so was wondering if I could get some help with it. I tried following the link, but I didn't want to do anything incorrectly and mess something up.

I even get this message when simply responding to someone's email to my address?

Thanks for the help in advance!

Question

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Updated 

2 years ago

 • Edited

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graybeth1863

8 Messages

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242 Points

3 years ago

same. I cannot get mine to go through either.

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Brand User
todd_h

1K Messages

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30K Points

3 years ago

Hello,
I have updated the TXT record for all of your domains, and this should take care of any bouncebacks from Google.
Can you try to resend once more on your end?

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dave6353

68 Messages

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1.1K Points

@todd_h​ So far I haven't had any problems today. Thank you so much! I think it seems to be working and I will double check to be sure!

3 years ago

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emily4089

11 Messages

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370 Points

@todd_h​ I am having the same issues with my emails. It seems that Gmail and Yahoo accounts want me to authenticate my emails so that it won't get blocked or spammed. Please help!

My domain name:  ayaricosmetics.com

(edited)

3 years ago

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dave6353

68 Messages

 • 

1.1K Points

@todd_h​ Yes, it is working now. I have not had any issues since. Thanks for the help!

3 years ago

Brand User
elyzabethv

11.4K Messages

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148.7K Points

Hello Emily4089, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

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emily4089

11 Messages

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370 Points

So far so good! Thank you so much! :-)

3 years ago

bill8080

2 Messages

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70 Points

3 years ago

all gmail is being bounced.

please update my authentication.

albrighthughes.com

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Brand User
elyzabethv

11.4K Messages

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148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

3 years ago

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joseph1660

14 Messages

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224 Points

3 years ago

All of my gmails bounce back. Losing a lot of business. what can be done?  
My domains that I pay you for are: 

Painrecruiters.com
Painjobs.net
practiceandlive.com
sassation.com 

ceceliascreations.com

makethecurepure.com

beautyglowbar.net

surgeryopps.com

surgeryops.com

monisway.com

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david_maestas0178

3 Messages

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100 Points

3 years ago

Is Homestead fixing this for all accounts?  

5

Brand User
elyzabethv

11.4K Messages

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148.7K Points

We do have a ticket created to fix this overall, but until that is completed, it is being resolved manually as reported. What domain name are you experiencing issues with email?

3 years ago

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gerrick4310

4 Messages

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160 Points

@elyzabethv​ 

Hello Elizabeth,

Thank you for your reply.
My domain is gerrickangel.com
Your assistance is greatly appreciated.
Thanks again!
gerrick

3 years ago

0

dave6353

68 Messages

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1.1K Points

@elyzabethv​ I think it is all of my domains. I know raleighdurhambocce.com is having issues for sure. Is there any way you can check or run checks on them? I have seven domains that are for business with 8 email addresses.

3 years ago

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gerrick4310

4 Messages

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160 Points

@elyzabethv​ 

Hello Elizabeth.  I just tried sending from gerrickis@gerrickangel.com and my mail still bounced back.  Thanks for all that you are doing to help.  Hopefully, I'll be able to send to Google users soon.

Gerrick

3 years ago

0

Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Can you share the bounceback you're receiving?

3 years ago

0

c9671

9 Messages

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360 Points

3 years ago

Why should Homestead users resolve a problem that we pay for. Homestead provides my domains and email accounts at a cost. I am NOT their tech support for a problem that just hit all of us.

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solah

3 Messages

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142 Points

3 years ago

My emails are bouncing back as well. Could you please authenticate www.blessedlocks.com and solah@blessedlocks.com ?

1

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Brand User
elyzabethv

11.4K Messages

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148.7K Points

Hello @solah


Since your nameservers are pointing to Cloudflare, I cannot fix it for you. Please log into that account and make sure your email DNS matches what's in that article exactly:

‎DNS Records for Homestead Email | Homestead Community

3 years ago

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doug5953

12 Messages

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654 Points

3 years ago

I am having the same issue with our domain too. It is www.whitecfb.com.  Can you please add this to your fix-it list?

Thank you!!

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tim5244

2 Messages

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80 Points

2 years ago

Hello, I am having the same problems.  www.twrenovations.com. Please add me to your list for authentication.  Thank you 

2

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Brand User
elyzabethv

11.4K Messages

 • 

148.7K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

2 years ago

0

wonda6012

3 Messages

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90 Points

@elyzabethv​ 

I am having the same problem and it is beginning to affect my business!

Can you PLEASE do something or tell me what I can do to fix this as soon as possible?  My domain is "www.acm-security.com"  

2 years ago

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