Skip to main content

1.4K Messages


262.9K Points

Fri, Aug 17, 2018 11:35 PM


Sitebuilder Plus Simplestore not working with Cloudflare configuration.

We are investigating an issue with the Simplestore showing a server error. This happens if you have implemented a secure solution via Cloudflare. If you have not yet implemented Cloudflare on your Sitebuilder Plus site AND have a Simplestore, we advise you to wait until we have resolved the issue.

If you have made the switch and your store does not load we advise that you reset the nameservers to Homestead's. This will reset your DNS to a Homestead website and Homestead email. If you use any third party services, you will need to have those DNS records.

Important: This only applies to Sitebuilder Plus users, with a Simplestore AND using Cloudflare. If you are using Websitebuilder with an ecommerce add-on, there is no problem. If you do not have a Simplestore, there is no problem.

This conversation is no longer open for comments or replies and is no longer visible to community members.


No Responses!