677 Messages
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44.6K Points
Sitebuilder Desktop Fix
![Sitebuilder Desktop Fix Sitebuilder Desktop Fix](https://prod-content-care-community-cdn.sprinklr.com/18625bcc-2014-418f-a6bf-35b74df5be9f/SitebuilderDesktopFix-415f68ae-b393-4b7b-a797-0d016c939415-849315704.png)
We have some good news to share with our Sitebuilder Desktop customers! We found that the latest version was not compatible with the most recent updates, as a result we've made available a version that currently functions.
Even though the connection has been reestablished, we do highly recommended making a transition into Website Builder. The Desktop Software has not been updated for several years which means at any time this could possibly become an issue again. Any updates going forward will be focused on improving the new Website Builder experience for our customers.
Below are the instructions to obtain and install the working version assuming you are on Windows 7 or later:
Even though the connection has been reestablished, we do highly recommended making a transition into Website Builder. The Desktop Software has not been updated for several years which means at any time this could possibly become an issue again. Any updates going forward will be focused on improving the new Website Builder experience for our customers.
Below are the instructions to obtain and install the working version assuming you are on Windows 7 or later:
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Install/repair Microsoft J# 2.0
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Using Windows control panel, uninstall Homestead Sitebuilder
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Use Windows explorer to locate the folder c:\program files(x86) and delete the folder Homestead.
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Locate the hidden folder c:\programdata. Inside the program data folder, rename the Homestead folder to Homesteadbackup.
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Log into your Homestead account
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Go to the Websites manager page
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Click the Download Sitebuilder link under the edit site button.
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Scroll to step 3 under the Troubleshooting section and click the indicated link
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Save the program to your hard drive
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Open your downloads folder and extract the files from the zip folder.
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Run the program SiteBuilderSetup.exe
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Log into desktop and select a site. Since you renamed the folder that contains the site files, desktop will download the published site. Then you can test publishing. I have not yet tried to rename the backup folder so this step is not necessary, so I advise you let Sitebuilder create the folder and download your sites.
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Try to publish a change and let us know if it worked.
donna9710
6 Messages
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728 Points
5 years ago
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michelle_c
7.6K Messages
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106.7K Points
5 years ago
This is in fact the same fix from awhile back. I see you are using Sitebuilder plus and cloudflare I would recommend continuing using everything as is.
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donna9710
6 Messages
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728 Points
5 years ago
thanks Donna
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harold8599
4 Messages
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190 Points
5 years ago
2
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virgilio9740
7 Messages
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200 Points
5 years ago
1
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msl338
39 Messages
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672 Points
4 years ago
2
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michael8668
14 Messages
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704 Points
4 years ago
doesnt work
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joe8960
3 Messages
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90 Points
4 years ago
Since Homestead Sitebuilder can't be uninstalled since it isn't on my computer under programs (not under Homestead, not under Intuit, not under Sitebuilder); NEXT.
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keith6759
20 Messages
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316 Points
3 years ago
After redesigning my site, I can't get any of my links to work. Will this fix repair it, and, will I be starting from scratch? I'm, also, unable to to rearrange the pages on my site.
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jerry6813
6 Messages
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112 Points
3 years ago
I needed to load Sitebuilder Desktop on a new laptop. I had all the previous install files. I tried to use the above instructions but received 404 errors. I was able to install with the install files I had previously download a few years ago. Starts up and needs to update to current SiteBuilder version and fails when I launch. I can use the software but cannot publish. How do I now get the current version 2014-09-06 that still works on my old laptop? I have installed Microsoft J#2.0 as I have in the past due to window updates.
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nells250
14 Messages
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466 Points
1 year ago
I just wish the PC based builder still worked with Windows 10... I can't properly update any of my sites with the online builder... only thing I can do is try to boot from my old Windows 7 drive, which I had to retire due to "issues", and work with the builder that way.
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johan5852
8 Messages
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282 Points
1 year ago
As the view of my site on mobile devices is now corrupt, I was told like many others that I would need to re-build the whole site using the new website builder, as opposed to the desktop tool.
As I have to re-build the site anyway, time to look for another service provider and to say goodbye to Homestead, after being a client for over 15 years. Why re-build using a platform that unilaterally decides to make all your previous work redundant, then asking you to "re-build" (as opposed to transport, for example), using another tool that does not have the same features? Might as well re-build using a more trustworthy service provider.
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