I know it can be done, but it's been awhile and I am not finding what I am looking for in tools. Has anyone here done that lately?  Or do I have to talk to the (cough cough) customer service people to do that?

I know it can be done, but it's been awhile and I am not finding what I am looking for in tools. Has anyone here done that lately?  Or do I have to talk to the (cough cough) customer service people to do that?