Variants in WB store

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  • Updated 5 days ago
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There is a problem with adding variations. It worked previously but now it doesn't. I added a new global variation, created a new product and added this new variation to it. But there is no table allowing me to edit availability and price of all the variations. I am attaching two screens to illustrate - the first one is of an old product, with that table, the second is the new one - without
Why it is always such a quest to edit my site with this Homestead new product?

Note: This conversation was created from a reply on: How do I create a new site?.
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Irena6031

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Posted 2 weeks ago

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Elyzabeth , Official Rep

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Hello,

I can see the issue on my end as well. Give me some time and I will look into this.
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Elyzabeth , Official Rep

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Ok, can you test something for me? On the products that are not showing those variant options, can you remove the variant from the product and then re-add it? I would like to see if this was a temporary error.
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Irena6031

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Done, no effect. There is still no option to edit amounts/prices
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Irena6031

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OK. They really need a QA to run through the store product. It is full of bugs. I didn't search for them deliberately but stumbled on many just while creating and filling my site 
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Irena6031

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Hi, Elyzabeth  Are there any news about the problem? 
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Michelle C, Employee

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Hello,

The ticket that was escalated does show it is in progress, I would advised allow a bit more time for this to get resolved.
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Irena6031

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I actually have no choice but to wait. But I would like to draw your attention to the fact I reported the problem 6! days ago. All this time my site doesn't work properly
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Michelle C, Employee

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I do apologize and understand the need for urgency, unfortunately, I cannot expedite the process but it is being worked on. 
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Trista Jones8523

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I too have been experiencing this issue for a few weeks! No ability to make customization to the variants and this is causing a major isssue with my product orders on my store.
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Michelle C, Employee

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Hello,

This has been ticketed and I will add your account to the ticket of affected websites.